FAQ

1. How long does shipping take to the USA?
We process orders within 1-3 business days. Once shipped, delivery times vary:

  • Standard Shipping: 5-10 business days

  • Expedited Shipping (Available at checkout): 2-5 business days
    You will receive a tracking number via email once your order ships. Delivery times are estimates.

2. What are your shipping costs?
Shipping costs are calculated at checkout based on your delivery address and package weight. Shoe racks and larger storage boxes may have higher shipping costs. We offer free standard shipping on orders over [e.g., $50] within the contiguous USA.

3. Do you ship outside the contiguous USA?
We currently only ship to addresses within the contiguous 48 United States.

4. What types of storage boxes do you offer?



Type Material Best For Features
Plastic Storage Boxes Durable plastic (PP, PET) Garages, basements, closets Stackable, clear or opaque, latch lids, various sizes
Fabric Storage Boxes Canvas, linen, non-woven fabric Shelves, cubbies, closets Collapsible, lightweight, decorative, handles
Clear Plastic Boxes Clear plastic Visibility storage Easy to see contents, stackable
Decorative Boxes Cardboard with decorative paper Living room, bedroom Aesthetic, often with lids
Under-Bed Storage Boxes Plastic or fabric Maximizing under-bed space Low profile, wheels on some
Photo/Keeper Boxes Acid-free materials Photos, memorabilia Archival quality, often with lids
Shoe Boxes (Storage) Clear plastic, fabric Storing shoes Stackable, see-through

Specific dimensions (LxWxH), capacity (liters/gallons), and whether they are stackable are listed in each product description.

5. What types of hangers do you offer?



Type Material Best For Features
Velvet/Flocked Hangers Plastic core with velvet coating All clothing, especially delicate Non-slip, slim, space-saving, gentle on fabrics
Wooden Hangers Solid wood Suits, coats, heavy items Durable, classic, preserves shoulder shape
Plastic Hangers Molded plastic Everyday use, kids' clothes Affordable, lightweight, various colors
Non-Slip Hangers Plastic or wood with rubber/grip Strappy tops, silks, activewear Prevents slipping
Clip Hangers Plastic or wood with metal clips Skirts, pants Adjustable or fixed clips
Children's Hangers Plastic or wood Kids' clothing Smaller size, often colorful
Space-Saving Hangers Plastic with multiple tiers Maximizing closet space Holds multiple items vertically

Specific features (notch for straps, swivel hook, suit bar) are detailed in each product description.

6. What types of shoe racks do you offer?



Type Material Best For Capacity Assembly
Freestanding Shoe Racks Metal, wood, plastic Entryways, closets 6-30+ pairs Required
Stackable Shoe Racks Plastic, metal Maximizing vertical space 2-6 pairs per unit Minimal
Over-the-Door Shoe Racks Metal, plastic, fabric Behind doors 12-36 pairs No tools, hangs on door
Shoe Cabinets Wood, engineered wood Entryways, mudrooms 6-20 pairs, enclosed Required
Shoe Benches Wood with storage Entryways, seating + storage 4-10 pairs underneath Required
Wall-Mounted Shoe Shelves Metal, wood Small spaces 2-6 pairs Required, drilling
Rotating Shoe Racks Metal, plastic Closets 10-30 pairs Required

Specific dimensions (LxWxH), tier height (for boots), and weight capacity are listed in each product description.

7. How do I choose the right storage boxes?
Consider where and how you'll use them:

  • Closets/Shelves: Fabric or decorative boxes for a clean look.

  • Garage/Basement: Durable, stackable plastic boxes with secure lids.

  • Visibility Needed: Clear plastic boxes to easily see contents.

  • Under-Bed: Low-profile boxes with wheels for easy access.

  • Photos/Documents: Acid-free, archival-quality boxes.

  • Measure: Always measure your shelf/drawer/space before buying.

8. How do I choose the right hangers?
Consider your wardrobe and closet space:

  • Slim/Velvet Hangers: Best for maximizing closet space (saves up to 50% space). Ideal for most clothing.

  • Wooden Hangers: Best for heavy items (suits, winter coats) to maintain shoulder shape.

  • Clip Hangers: Essential for pants, skirts, and scarves.

  • Child-Sized Hangers: Necessary for kids' clothes to prevent stretching.

  • Quantity: A general rule is 20-30 hangers per person for a basic wardrobe.

9. How do I choose the right shoe rack?
Consider your space and shoe collection:

  • Entryway: Freestanding rack or shoe bench for everyday shoes.

  • Closet: Stackable racks, over-the-door racks, or rotating racks.

  • Small Space: Over-the-door or wall-mounted options.

  • Boots: Ensure tier height is tall enough for boots.

  • Capacity: Count your shoes and add room for future pairs.

  • Aesthetic: Enclosed cabinet for a cleaner look; open rack for easy access.

10. Do shoe racks require assembly?
Most shoe racks require assembly. The level of assembly varies:

  • Freestanding racks: Typically require attaching legs, shelves, or frame pieces. Tools (screwdriver, allen wrench) are usually included.

  • Stackable racks: Often minimal or no assembly.

  • Over-the-door racks: Usually no assembly; just hang.

  • Shoe cabinets/benches: More complex assembly, may require two people.
    Assembly instructions are included with all products requiring assembly.

11. How much weight can the shoe racks hold?
Weight capacity varies by model and material. Each product listing specifies the recommended maximum weight per shelf and for the entire unit. For over-the-door racks, also check your door's weight capacity.

12. Are velvet hangers really non-slip?
Yes. Velvet hangers have a soft, flocked coating that grips clothing and prevents slipping—even for silky or strappy items. They are widely considered the best all-around hanger type for most wardrobes.

13. How do I clean and care for these products?

  • Storage Boxes (Plastic): Wipe with damp cloth and mild soap. Dry thoroughly.

  • Storage Boxes (Fabric): Spot clean with damp cloth; some may be machine washable (check label).

  • Hangers (Velvet): Wipe with damp cloth; air dry. Avoid submerging.

  • Hangers (Wood): Wipe with dry cloth. Avoid moisture.

  • Hangers (Plastic): Wash with soap and water; rinse and dry.

  • Shoe Racks (Metal): Wipe with damp cloth; dry to prevent rust if coating is scratched.

  • Shoe Racks (Wood): Wipe with dry cloth; avoid moisture.

14. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure digital payment methods.